Friday, Aug 3 @ 7pm EDT Monday, Aug 6 @ 8am EDT
Starting Friday, August 3, at 7pm EDT, we will perform scheduled maintenance to the system to improve performance and standardize the URLs you use to access the system. During this time, if you try to access the system, you will see a message preventing you from using the system.
On Monday, August 6, at 8am EDT, the system will be available again at a new URL:
You must use this new URL from that day forward to access the system. We’ll present a reminder to you if you try to use the old URL.
We recommend you save all of your work and log out of the system prior to maintenance beginning on Friday, August 3, at 7pm EDT.
All cases and account data entered prior to the scheduled maintenance window will transfer to the new environment. You will not experience any difference in the system after the maintenance is complete except for the fact that you need to use the new URL.
Your username and password will remain the same.
(starting Aug 6)
Starting Monday, August 6, we recommend adding a bookmark to your browser with the new URL or updating your current one.
To add a bookmark, go to the new URL and type the keyboard shortcut:
- ⌘+D for Mac
- Ctrl+D for Windows
OR click ☆ in the address bar for Chrome and Firefox.
For more on information on using bookmarks:
If you have any questions, feel free to contact us at firstname.lastname@example.org.