You can use the Serial Decode feature on the New Asset Screen to quickly add a new asset to a customer.
Once you add the asset, you can add additional unit and model information on the Edit Asset Screen. After capturing and saving all needed vehicle information, you can create a case for the asset directly from the Edit Asset Screen.
To see how to add an asset with the Serial Decode feature, watch this video:
If the exact model isn't available for the asset in the pre-defined list, you can use the Display fields to display an asset as desired.
To see how to add your own display fields for an asset, watch this video: