SN06 Labor updates for integrations improve accuracy in pricing. On a case, the date fields have improved messaging that pinpoints the field in question.
Labor Pricing Improvements
- The Department field has been added to the Real-Time labor interface to determine accurate labor pricing.
- Users will now have the Bill To Customer sent in place of the Case Customer ID, it is used in the Real-Time Labor interface so that the DBS can return the correct labor pricing.
- The source opcode will now be sent in place of the Decisiv opcode if one is present. It is used in the Real-Time Labor Interface so that the DBS can return the correct labor pricing.
Date fields have validations to limit values to five years past and into the future of the date when the date field is edited. This improvement includes enhanced validation messages that pinpoint the field in question.